Customer Service Officer (Phu Nhuan District, HCMC)

Date: 25-Jan-2023

Location: Ho Chi Minh, Vietnam

Company: Mapletree

The Role


This position will be part of the team to enhance shoppers’ experiences through good customer service at VivoCity.

Job Responsibilities


  • Providing mall concierge services.
  • Attending to shoppers’ queries.
  • Assisting customers in loyalty programmes and mall redemption programmes.
  • Processing the sale of Mapletree shopping vouchers.

Job Requirements


  • Minimum GCE 'N’ Level.
  • At least 1 year of relevant experience in a retail or hospitality industry.
  • Possess excellent communication and interpersonal skills.
  • Required to work on a 6-day work week, with 3 rotating shifts including weekends and Public Holidays.