CRM Assistant, Marketing & Promotions, Festival Walk, Hong Kong
Date: 8 Jul 2025
Location: Hong Kong, Hong Kong
Company: Mapletree
The Role
This position will be responsible to support CRM related initiatives in Marketing & Promotions team.
Job Responsibilities
- Coordinate with internal departments and external vendors for CRM-related initiatives.
- Support the team on regular data tracking and report generations of loyalty programme of the shopping mall.
- Support the implementation of end-to-end CRM marketing campaigns to engage and retain target customers.
- Assist member’s content creations and blast-out of member’s communications.
- Liaise with tenant on members’ privileges and responsible for related system set-up.
- Handle ad-hoc tasks as assigned.
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Job Requirements
- Degree in Business, Marketing or related disciplines. Fresh graduates are welcome.
- Excellent interpersonal and communication skills in both verbal and written.
- Detail-minded and sensitive to data.
- Customer-oriented, self-motivated, efficient in delivering the best quality of work.
- Fluency in both written and spoken English and Chinese.
- Good PC skills on MS Word, Excel, PowerPoint and Chinese Word Processing.
