CRM Assistant, Marketing & Promotions, Festival Walk, Hong Kong

Date: 8 Jul 2025

Location: Hong Kong, Hong Kong

Company: Mapletree

The Role

This position will be responsible to support CRM related initiatives in Marketing & Promotions team.

Job Responsibilities

  • Coordinate with internal departments and external vendors for CRM-related initiatives.
  • Support the team on regular data tracking and report generations of loyalty programme of the shopping mall.
  • Support the implementation of end-to-end CRM marketing campaigns to engage and retain target customers.
  • Assist member’s content creations and blast-out of member’s communications.
  • Liaise with tenant on members’ privileges and responsible for related system set-up.
  • Handle ad-hoc tasks as assigned.

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Job Requirements

  • Degree in Business, Marketing or related disciplines. Fresh graduates are welcome.
  • Excellent interpersonal and communication skills in both verbal and written.
  • Detail-minded and sensitive to data.
  • Customer-oriented, self-motivated, efficient in delivering the best quality of work.
  • Fluency in both written and spoken English and Chinese.
  • Good PC skills on MS Word, Excel, PowerPoint and Chinese Word Processing.