Executive, Information Systems and Technology, Hong Kong (1-year contract)

Date: 4 Dec 2024

Location: Hong Kong, Hong Kong

Company: Mapletree

The Role

The role will provide day-to-day IT operations support in HK office and work closely with group IT team in Singapore to implement various projects/ initiatives.

Job Responsibilities

  • Provide daily IT and technical support to end users
  • Provide 1st / 2nd/ basis networking, desktop / windows computing system support
  • Provide administration and maintenance support on Windows, mobile device, printers, AV systems (Teams Meeting and Cisco RoomOS), hardware/software deployed in the Company
  • Support in the development and implementation of IT policies and operating procedures
  • Maintain hardware and software inventory and regular reports update
  • Perform any other IT related works and projects as assigned by Supervisor
  • Familiar with Microsoft Teams phone setup
  • Experience to setup new offices project

Job Requirements

  • Higher Diploma and above in Information Technology, Computer Science or related discipline
  • 2-3 years of relevant experience in IT support
  • Possess understanding on networking protocols and knowledgeable on IT applications, teleconferencing platforms and mobile device management
  • Strong analytical logical approach to troubleshooting, possess strong problem solving skills
  • Responsible, self-motivate with good customer service-oriented attitude and communication skills

 

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