Senior CRM Assistant, Marketing & Promotions, Festival Walk, Hong Kong

The Role

Job Responsibilities

• Support the team on regular data tracking and report generations of loyalty programme of the shopping mall
• Support the team on campaign setting on CRM system to ensure a smooth logistics and customer journey
• Liaise with tenant on members’ privileges and responsible for related system set-up
• Oversee reward pool inventory and perform stock take accordingly
• Set up members’ communications in system and perform UAT before blasting out

Job Requirements

• Degree in Business, Marketing or related disciplines. Fresh graduates are welcome
• Excellent interpersonal and communication skills in both verbal and written
• Detail-minded and sensitive to data
• Customer-oriented, self-motivated, efficient in delivering the best quality of work
• Good PC skills on MS Word, Excel, PowerPoint and Chinese Word Processing