Senior Manager, Property Management, United Kingdom

The Role

This position will be responsible for leading a team in managing the overall operations of a portfolio of the assigned properties, enhancing the value of the properties through well maintained and efficiently run facilities through effective cost management.

Job Responsibilities

• Oversee the strategic planning and budgeting for operations and maintenance annually.

• Manage relationships with outsourced property managers across the UK and Ireland.

• Periodic monitoring and reviewing of policies and systems to ensure relevancy, and initiating changes where necessary to improve the property management processes and procedures.

• Manage cyclical repairs and improvement projects, handle term-contracts and oversee minor capital project management.

• Purview on external contractors providing diverse types of services at our properties, ensuring that services are provided to the highest of standards.

• Act as Chief Liaison with tenants and regulatory authorities, handle, and coordinate resolution of complaints, and provide guidance and expertise to the team on the ground in resolving issues.

• Provide solutions for challenges faced by the team and ensure compliance with regulatory requirements such as Workplace Safety and Health Act, etc.

• Provide oversight on the plan and implement system audits, investigate continuous process improvements, and ensure timely management reporting.

• Assist with rolling out the ESG strategy across the portfolio

Job Requirements

• Possess a degree in Building, Real Estate, Facilities Management, or related engineering discipline.
• At least 10 years of relevant experience and knowledge of all phases of property management and procurement of property management services.
• Possess sound knowledge of M&E systems and building services
• Working knowledge of ESG strategies within the Real Estate industry
• Excellent team player with strong planning, communication and good interpersonal skills are essential.
• Equipped with strong leadership and project management skills, including budgeting and forecasting.
• Ability to be proactive and to manage operations and projects simultaneously in a fast-paced environment.