Senior Manager, Property Management (Based in Mumbai, India)

The Role

This position will lead Property Management and manage the overall operational and financial aspects to optimise the performance of the assigned Commercial properties in Mumbai, India. 

Job Responsibilities

• Periodic monitoring and reviewing of policies and systems to ensure relevancy, and initiate changes where necessary to improve the property management processes and procedures.
• Ensure the provision of building services meet the required standards and expenses kept within budget.
• Develop and establish good communication and relationship with tenants and suppliers.
• Coordinate and carry out improvement and upgrading works to the building or systems in response to tenant’s requirements.
• Enforce and monitor various work programs to maintain smooth and efficient operations and ensure that SOPs are adhered to.
• Manage ad-hoc projects such as improvement and upgrading works to building infrastructure and systems; and provide input on the requirements to ensure maintainability and operational needs are met.
• Provide guidance and expertise to the team on the ground in resolving issues, provide solutions for challenges faced, and ensure overall compliance with regulatory requirements such as statutory compliances and Building compliances,Workplace Safety and Health Act, etc.
• Provide oversight on the plan and implement system audits, look into continuous process improvements and ensure timely management reporting.
• Prepare and collate information for monthly management reporting and provide analysis on variances of the expenses.
• Participate in the preparation of the annual budget.
• Periodic survey of stakeholders feedback for improvement of services and infra maintenance/upgrades
• Technical and commercial evaluation of procurement of property management services and equipment.
• Ensure sustainability objectives are implemented and adhered to and initiatite ESG new measures in property management services

Job Requirements

• Degree in Building / Real Estate / Facilities Management or a related Engineering discipline.
• At least 10 to 12 years of relevant experiences and knowledge of all phases of property management, as well as procurement of property management services.
• Relevant experience in managing LEED/WELL/BSC/IGBC  certification and maintenance processes.
• Possess sound knowledge of building M&E systems, with experiences in monitoring Building Management Systems (BMS) and Building Automation Systems (BAS).
• Proficient in MS Office Applications (Word, PowerPoint and Excel) and SAP.
• Excellent team player with strong communication skills and good computer literacy.
• Ability to be ready 24/7 and to manage operations and projects simultaneously in a fast-paced environment.
• Possess experience in managing a team.

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