Assistant Manager, IS&T (Network/Firewall) (Based in Singapore)

Date: 22 Sep 2024

Location: Singapore, Singapore

Company: Mapletree

The Role

This position will be part of the Infrastructure team supporting network security and firewall across Mapletree Group.

Job Responsibilities

  • Provide first, second level Network support.
  • Experience in configuring, troubleshooting routing and switching protocol - BGP, OSPF, HSRP, layer 2 switch eg VLAN, STP
  • Experience in designing, implementing, and maintaining a firewall solution.
  • Working knowledge of OSI layer 7 protocols including TCP/UDP, DNS, DHCP, http/https
  • Experience in network segmentation through routing, VPN, SD-WAN, Firewall.
  • Experience in Solarwinds, familiar with SIEM, syslog.
  • Experience with security products, Fortinet, Palo Alto, url filtering, IPS, IDS.
  • Primary responsibility for firewall management.
  • Responsible for support of projects, change requests where needed and accommodate project/change timelines and work schedules.
  • Able to manage, plan and resource projects effectively in a complex organisation
  • Understanding of incident, problem, change management processes
  • Ensuring network systems are compliance to security policies, follow the standard operating process (SOP)

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  • Remediate security vulnerabilities highlighted by Vulnerability Management Process.
  • Working with vendors that provide managed services to the company, on incidents, troubleshooting, provide remediation to resolution.
  • Good team player and able to work at all levels, confident, self-driven.
  • Manage Operational admin activities like:
    • Supervising vendors and ensuring works are carried out appropriately, ensuring SLA are met, monthly reporting.
    • Procuring equipment and services
    • Maintaining billing records, contract expiry and coordinating payments
    • Updating documentation for system, equipment inventory, SOPs etc
    • Monitoring systems
    • Preparing status reports for management
    • Provide incident management, troubleshooting, resolution and ensure internal SLA is fulfil.

Job Requirements

  • Bachelor of Science in Information Technology/Computer Science or other relevant studies.
  • Must have 4 years of Network and Cybersecurity experience, or relevant.
  • Knowledge/experiences in Palo Alto, Fortigate, and Meraki MX.
  • Have network support experiences in an international setup.
  • Able to speak Chinese will have an added advantage in communicating with China stakeholders.
  • Experienced in managing vendors and procuring of services.
  • Familiarity with Vulnerability Management Process is beneficial.

 

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