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Customer Service Officer (7-month Contract) (Based in HarbourFront Centre)

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Date: 5 Dec 2025

Location: Singapore, Singapore

Company: Mapletree

The Role

 

This position will be part of the team to enhance shoppers’ experiences through good customer service at HarbourFront Centre.

Job Responsibilities

 

  • Providing mall concierge services.
  • Attending to shoppers’ queries.
  • Assisting customers in loyalty programmes and mall redemption programmes.
  • Attend and respond to feedback received within the stipulated timeline.
  • Conduct housekeeping duties at Customer Service counter.

Job Requirements

 

  • Minimum GCE 'N’ Level.
  • At least 1 year of relevant experience in a retail or hospitality industry.
  • Possess excellent communication and interpersonal skills.
  • Required to work on a 5-day work week, with 2 rotating shifts including weekends and Public Holidays.