Intern, Marketing Communications

The Role
You will be responsible for supporting the team in the execution of VivoCity’s long-term digital road map and the execution of digital solutions for the automation of processes in VivoCity, including ensuring the continuity of loyalty programmes, development of systems, portals and CRM in order to increase work efficiency, competitiveness and improve the quality of the shopping experience. This role is for a full-time internship from Jan to Jun 2025. 

Main Duties & Responsibilities
Overall responsibilities
•To support the martech team in all marketing technology projects and on the implementation of assigned tasks including enhancements to the current VivoCity SG app
• To support project development by carrying out testing, training and deployment planning prior to project roll-out
•To coordinate closely with campaign, revenue and customer service teams on the implementation of assigned projects
•To work closely with vendors on projects assigned

Other Marketing Technology Projects
•Support the team in the digitization of work processes
•Support the team in CRM, Mobile App and Tenant portal enhancements where required
•To conduct market research on competitors and marketing technology trends
•To undertake any other roles or projects when requested by line managers either on a temporary or permanent basis

Process & Compliance
•Responsible in ensuring that all related workflow and processes are in compliance to internal and regulatory requirements compliance (e.g. PDPA, reports etc)
•Maintain proper administration of paper work, and ensure adherence to SOP at all times

Job Requirement
•You should be a team player, creative, meticulous, and possess excellent interpersonal and communication/presentation skills. You should possess pro-activeness and desire for more knowledge with a positive attitude, and, ability to multi-task as well as work independently in a fast pace environment with minimal supervision.
•The successful candidate will have a willingness to work through a project from planning to launch and have a willingness to learn new software and systems.