Senior Executive/ Assistant Manager, IS&T (Network/Firewall) (Based in Singapore)

The Role

This position will be part of the Infrastructure team supporting network security and firewall across Mapletree Group.

Job Responsibilities

• Provide first, second level Network support.
• Experience in configuring, troubleshooting routing and switching protocol - BGP, OSPF, HSRP, layer 2 switch eg VLAN, STP
• Experience in designing, implementing, and maintaining a firewall solution.
• Working knowledge of OSI layer 7 protocols including TCP/UDP, DNS, DHCP, http/https
• Experience in network segmentation through routing, VPN, SD-WAN, Firewall.
• Experience in Solarwinds, familiar with SIEM, syslog.
• Experience with security products, Fortinet, Palo Alto, url filtering, IPS, IDS.
• Primary responsibility for firewall management.
• Responsible for support of projects, change requests where needed and accommodate project/change timelines and work schedules.
• Able to manage, plan and resource projects effectively in a complex organisation
• Understanding of incident, problem, change management processes
• Ensuring network systems are compliance to security policies, follow the standard operating process (SOP)

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• Remediate security vulnerabilities highlighted by Vulnerability Management Process.
• Working with vendors that provide managed services to the company, on incidents, troubleshooting, provide remediation to resolution.
• Good team player and able to work at all levels, confident, self-driven.
• Manage Operational admin activities like:
  • Supervising vendors and ensuring works are carried out appropriately, ensuring SLA are met, monthly reporting.
  • Procuring equipment and services
  • Maintaining billing records, contract expiry and coordinating payments
  • Updating documentation for system, equipment inventory, SOPs etc
  • Monitoring systems
  • Preparing status reports for management
  • Provide incident management, troubleshooting, resolution and ensure internal SLA is fulfil.

Job Requirements

• Bachelor of Science in Information Technology/Computer Science or other relevant studies.
• Must have 4 years of Network and Cybersecurity experience, or relevant.
• Knowledge/experiences in Palo Alto, Fortigate, and Meraki MX.
• Have network support experiences in an international setup.
• Able to speak Chinese will have an added advantage in communicating with China stakeholders.
• Experienced in managing vendors and procuring of services.
• Familiarity with Vulnerability Management Process is beneficial.

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